UPDATE: May 14, 2013
According to BetaNews.com, it appears Microsoft will be issuing a free update they’ll be calling Windows 8.1 to address some of the issues that have come to light and to make some improvements.
A preview of the update Windows 8.1 will be released June 26, 2013 and I will be checking it out to see if Family Tree Maker 2012 will be more compatible.
It takes a great deal of problem solving and troubleshooting to use Ancestry Family Tree 2012 effectively.
Well, after several emails back and forth with their technical support and a great deal of investigation and trial and error on my part, it became apparent that Ancestry Family Tree 2012 DOES NOT LIKE Windows 8. Now, to be fair, Windows 8 is newer and it will be a while before updates are issued to rectify any compatibility issues with Windows 8.
So, I had to use my own ingenuity and find ‘work-around’ solutions. Be aware that I would not recommend this software to a novice user running Windows 8 – at least until an update is issued.
I outlined some issues in my previous post, ‘Family Tree Maker 2012 is winning me over’.
The newest problem I’ve discovered is FTM 2012′s inability to consistently export to gedcom files when using Windows 8. Now, this may not be very important to most, it is extremely important to me as my family genealogy database site can only be updated with a gedcom file. Therefore, I’ve been unable to update for quite a while now. Previously, I was able to export to gedcom files without issue when using Windows 7 on my old laptop.
In my frustration, I wondered if I could open the same file in Ancestry Family Tree for Mac 2 on my iMac.
Here’s what I did:
- I saved a backup, but the Mac software would not open it.
- I used the ‘File Migration Utility’ software, converted the format to the Mac version, and opened the file in AFT 2012 on my iMac.
- I exported to gedcom using the Mac software.
I’m sure this would have worked as well had I used another PC with Windows 7.
This was definitely not an ideal solution, but at least I will be able to export to gedcoms until a much needed update is released.
Unfortunately, those who do not have a second computer that is not running Windows 8 are out of luck for a while.